Our Commitment
Pipeline Punks is committed to ensuring digital accessibility for all visitors and
participants, including people with disabilities. We strive to meet or exceed
Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards.
Standards & Compliance
We aim to conform to:
- WCAG 2.2 Level AA: International standard for web accessibility
- Section 508: U.S. federal accessibility requirements (relevant as an SDVOSB)
- Accessible Rich Internet Applications (ARIA): For interactive components
Accessibility Features
Our site includes the following accessibility features:
Keyboard Navigation
- All interactive elements accessible via keyboard (Tab, Enter, Space)
- Skip to main content link for bypassing navigation
- Visible focus indicators on all interactive elements
- Logical tab order throughout pages
Screen Reader Support
- Semantic HTML5 structure (header, nav, main, section, footer)
- Descriptive alt text for all meaningful images
- ARIA labels for navigation and interactive elements
- Proper heading hierarchy (H1 → H2 → H3)
- Form labels associated with inputs
Visual Design
- Color contrast ratios meet WCAG AA standards (minimum 4.5:1 for text)
- Text resizable up to 200% without breaking layout
- Responsive design for mobile and desktop
- No content flashing more than 3 times per second
- Monospace font for readability (terminal aesthetic)
Content Structure
- Clear, descriptive page titles
- Descriptive link text (no "click here" links)
- Tables with proper headers for data relationships
- Lists using proper HTML list elements
- Landmarks (header, nav, main, footer) for page regions
Testing Methods
We regularly test accessibility using:
- Automated tools: axe DevTools, WAVE, Lighthouse audits
- Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS)
- Keyboard navigation: Manual testing of all interactive elements
- Browser testing: Chrome, Firefox, Safari, Edge
- Mobile testing: iOS and Android devices
Known Limitations
We're continuously improving accessibility. Current known limitations:
- Third-party embeds: External content (payment forms, videos) may not
fully meet WCAG standards. We choose accessible providers where possible.
- Terminal effects: Some visual effects (glitch, scanlines) are decorative
and may not convey meaning to all users. Content is accessible without these effects.
- PDF documents: Some linked documents may not be fully accessible. We're
working to remediate or provide HTML alternatives.
If you encounter accessibility barriers not listed here, please let us know.
Assistive Technology Compatibility
Our site is designed to work with:
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Voice recognition software (Dragon NaturallySpeaking)
- Screen magnification software (ZoomText, built-in OS magnifiers)
- Browser extensions for accessibility (contrast adjusters, dyslexia-friendly fonts)
Tested primarily with recent versions of Chrome, Firefox, Safari, and Edge on
Windows, macOS, iOS, and Android.
Educational Content Accessibility
For labs, workshops, and cohorts:
- Documentation: All written in plain HTML or Markdown, screen-reader accessible
- Code examples: Properly formatted with syntax highlighting and semantic markup
- Live sessions: Recorded with captions available upon request
- Visual diagrams: Accompanied by text descriptions
- Communication channels: Discord/Slack are generally accessible, but
we can accommodate alternative communication methods if needed
Accommodation Requests
If you need specific accommodations to participate in labs, workshops, or cohorts,
please contact us before registering. We'll work with you to ensure you can learn effectively.
Examples of accommodations we can provide:
- Extended time for lab submissions
- Alternative formats for materials (e.g., plain text instead of PDF)
- Session recordings with captions
- One-on-one support for accessibility tooling setup
Feedback & Contact
We welcome feedback on accessibility improvements. If you:
- Encounter accessibility barriers on our site
- Have suggestions for improvement
- Need assistance accessing content
- Want to request accommodations for educational offerings
Please contact us:
Email: jacob@truenorthstrategyops.com
Subject line: "Accessibility"
We aim to respond within 2 business days and resolve issues as quickly as possible.
Formal Complaints
If you're not satisfied with our response to an accessibility issue, you may file
a complaint with:
- U.S. Department of Justice (for ADA Title III issues)
- U.S. Department of Education, Office for Civil Rights (for Section 508 issues)
Ongoing Commitment
Accessibility is an ongoing effort. We regularly:
- Audit new content and features for accessibility
- Update this statement as we make improvements
- Train our team on accessibility best practices
- Incorporate user feedback into our design process
Our goal: Make Pipeline Punks education accessible to all competent
builders, regardless of ability or disability.